With the emphasis on Traveler safety and wellness growing, easy access to industry-leading travel safety technology platforms has become a basic necessity when planning travel.
The COVID-19 pandemic radically transformed how we look at business travel. Throughout 2020, many business trips were curtailed or canceled altogether. In 2021, Travelers are hitting the road for work again in an environment where their health and wellness could be at risk.
Given these circumstances, Travel Managers are focused on risk management and how their companies can live up to the duty-of-care responsibility that all organizations have to their employees. In many cases, technology can empower companies to keep their employees as safe and healthy as possible while they travel for work. That’s why JTB Business Travel now offers a suite of 3 health- and wellness-focused travel technologies that companies can use to look after their Travelers.
See below for more details on these 3 technologies, plus information on how these tools embed into your existing tech stack.
3 Leading-Edge Health- and Wellness-Focused Technologies for Business Travel
Risk Management Made Easier by Crisis24
Crisis24 is a risk management tool that supports Travelers 24 hours a day and 7 days a week — no matter where they might be in the world. This is helpful in situations where a Traveler is exposed to or diagnosed with COVID-19 while traveling away from the office. But, pandemic aside, the services that Crisis24 offers can be helpful and even life-saving in a wide range of circumstances. JTB Business Travel has offered the Crisis24 service as an option for its clients for several years. They recently added a feature upgrade that allows clients direct access to their risk management dashboard.
Crisis24 can help your Travelers when:
- Natural disasters delay or cancel travel and/or make communication with the office difficult.
- Civil unrest in foreign countries makes it challenging to return home.
- Airline strikes and other labor stoppages bring travel itineraries to a halt.
The heart of Crisis24 is a team of security experts that includes former intelligence officers and military personnel. These team members drive the platform’s around-the-clock monitoring operations center, ensuring that users get real-time intelligence alerts, proactive response support, tailored advice and recommendations in crisis situations, plus media and dark web monitoring.
Travel Restrictions at Your Fingertips with Sherpa
Sherpa provides access to real-time COVID-19 travel rules and requirements by county, as well as interactive maps that Travelers and Travel Managers can use to make decisions about planning work trips. Sherpa can also manage the entire eVisa process for itineraries that include international travel. Not all foreign trips require visas, but using Sherpa for eVisas makes the process much more manageable when visas are required.
Have you ever tried looking for international travel information and requirements by visiting immigration and consulate websites? Good luck. These sources make finding and using relevant information almost impossible. That’s where Sherpa steps in. Sherpa incorporates all relevant information into one platform so that business Travelers and Travel Managers can access it as needed directly from the JTB Business Travel Website.
Tripkicks’ Time-Saving Travel Restrictions Integrations
Tripkicks is a technology that JTB clients can add-on to their Concur Travel instances. Tripkicks helps Travel Managers by giving Travelers guidance on restrictions, spend and behavior. This tool can help drive better compliance with any given company’s travel policy.
Business Travelers take on many tasks to successfully spend time away from the office. They don’t always have time to make informed, thoughtful travel decisions, which is why Tripkicks exists. Tripkicks makes the booking process better for Travelers while also guiding them toward the best options for reducing spend (but still matching itinerary requirements). It’s a win-win situation for everyone involved — booking is faster and easier for Travelers, and companies also reduce their spend and increase their travel-related ROI when using Tripkicks.
Together, Crisis24, Sherpa and Tripkicks can provide any company with the features and capabilities needed to keep Travelers safe and able to live up to the duty of care responsibility in a world where travel continues through a pandemic.
The Best Combination: Advanced Technology Plus Exceptional Customer Care
JTB Business Travel has always provided industry-leading customer care. Clients can count on high-touch support and responsiveness that’s difficult to find when working with many travel management companies.
Adding these 3 new travel safety technologies allows JTB to enhance its presence throughout the customer journey. From the travel planning and booking phase to the trip itself and managing disruptions to the return home and filing of expenses, JTB is an active partner at every step. JTB’s consistent presence means:
- Providing the tools and customer care needed for companies to get a strong return on investment in their travel programs.
- Helping Travelers enjoy comfortable, productive travel experiences.
Despite COVID-19, business travel remains an essential activity for any company that needs to develop new business, to connect with prospects or existing clients, to attend conferences and trade shows, and to otherwise learn and share with others in an industry. These new leading-edge technologies, plus our suite of existing tools and services, place JTB in a unique position to meet the needs of modern businesses that rely on travel.
Learn More During our Upcoming ‘Zero Borders’ Tour
The breadth of JTB’s products and services, plus these 3 travel safety technologies, will be on display in September and October as part of our “Zero Borders” tour. JTB will participate in Business Travel Show America, which will be held virtually on Sept. 23. JTB will then join Business Travel Show Europe, where our team will exhibit at BTSC100 from Sept. 30 to Oct. 1 in London.
If you’re planning to attend either of these events, please set aside time to meet the JTB Business Travel team. We would appreciate the chance to meet you and to talk about your company’s unique travel needs.
Discover the Common-Sense Approach to Business Travel
Business travel can be tricky, even when there’s no pandemic. Companies are concerned with keeping their team members safe while optimizing overall travel spend to enjoy a strong return on investment. Travelers want to be as comfortable and as productive as possible — delivering the results expected from business travel.
At JTB Business Travel, we help both companies and Travelers achieve their goals. Behind every service we offer, and recommendation we make is a common-sense approach to business travel.
Get in touch to learn more about how we can support your company’s travel program.