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Airlines aren’t necessarily known for customer service.   For most of the 20th century, air travel evoked images of finely dressed businesspeople and vacationers enjoying plentiful legroom, quality in-flight food and drink, and cheerful stewards going the extra mile.   But, today, air travel makes most travelers think of different things, like cramped accommodations, aRead more

The concept of duty of care is relatively simple: Any company is responsible for taking care of its employees when they are away from the office on business. But finding practical duty of care tips that can help guide a travel manager’s work can be more difficult.   Thankfully, travel managers enjoy access to aRead more

The line between travel for business and travel for pleasure is blurring more and more with each passing year. There’s even a name for it: “bleisure,” which we recently wrote about. And this blurring line is one reason why business travelers should take note of the best travel podcasts.   If you’re tacking extra daysRead more

Japan’s parliament has passed a new tax that targets anyone exiting the country. Japan’s departure tax is already known as the Sayonara tax, this new law goes into effect in January 2019 and it requires anyone leaving Japan to pay ¥1,000 upon departure. At current exchange rates, ¥1,000 yen is a little more than $9.Read more

Doing business is more complicated in the 21st century. New technologies are disrupting the way we communicate. International markets are more accessible. And the business travel landscape is changing, too.   As a travel manager, you can most likely tick off a number of ways your work has changed in just the past few years.Read more

It should come as no surprise, but your employees are stressed out about work. In fact, stress awareness studies show that 83% of Americans feel stressed about their jobs. And, when combined with the stresses of traveling, your traveling team members are particularly at-risk for experiencing the ill effects of workplace stress   What canRead more

The corporate world is awash in new and innovative information systems. This wave of innovative systems includes new business travel technology — options that can help executives save companies money while also creating more efficient experiences for travelers.   But, given just how many options you enjoy, are you sure your business has the rightRead more

Business travel and your travel policy are essential to so much of what your company does: securing new business, pitching ideas to existing clients, as well as having tough conversations that simply can’t be held via conference call. And your team members often see traveling on behalf of the company as a privilege — somethingRead more

The travel industry is full of new developments and innovations — things that make the travel experience better, more efficient and more enjoyable. Unfortunately, these new developments and innovations are sometimes met with push back — which is the case with the recent smart luggage ban.   “Smart luggage” is a category of travel bagRead more

International Women’s Day is on March 8, and Women’s History Month runs through all of March. These recognitions are the perfect time to highlight how women are changing business travel for the better.   Almost 500 million business trips are taken each year, and women comprise almost half of those business travelers. As women becomeRead more