Traveling for business can sometimes be smooth and easy. Other times, unfortunately, it can be a nightmare. Sometimes you can’t find flights at the right times or hotels in the right places, or you experience delays, or you can’t find a receipt or other documentation for a huge expense.
That’s one reason why an on-call travel advisor can be so helpful — no matter where you stand in the traveling process. When you need support or assistance while traveling for business, JTB Business Travel offers a travel advisor with whom you can connect online or by phone. Here are a few tips on how to make the most of this service.
Before Your Trip
Your company no doubt has a travel policy that includes page after page of guidelines for you to follow — which can sometimes feel overwhelming when travel is just a small part of what you do.
Costs are a huge focus of any travel policy — your JTB travel advisor can help you control costs and stay within compliance. First of all, you can book without fear. After your reservation is made, your advisor will search for better deals right up until the date of your departure. Can’t find the right times or fares to meet your needs? Chat with your advisor online or by phone — we offer 24/7 support to all business travelers.
Traveling internationally? You can also contact your travel advisor about passports and visas. A passport is always needed for international travel, and visas are sometimes needed. Both documents can take weeks (if not months) to secure — time that you don’t always have. Your travel advisor can provide expert guidance and support for quickly securing the needed travel documents.
As your trip approaches, your itinerary can live on your mobile device. You don’t have to print off schedules or save emails. Everything you need is right at your fingertips as you prepare to hit the road. Get flight alerts, directions and maps, and connect easily to your travel advisor when needed.
During Your Trip
Have you ever woken up for an early-morning flight, gotten ready for your trip and driven to the airport — only to find that your flight is delayed or cancelled? At JTB, we send real-time information regarding your travel plans, everything from flight notifications to ticket restrictions.
If you find your flight cancelled or delayed, your travel advisor will proactively contact you to provide support — rebooking or whatever else you need. Your travel advisor is here for you when things are going smoothly, too. Contact him or her about status matches for your flights or other requests that can help make you more comfortable. You can even use JTB to secure discounted parking before you arrive at the airport.
It’s not always a cancellation or delay that throws off your itinerary. Business plans change. Meetings get added to your schedule after your arrive. Meeting places shift to different locations. Your travel advisor can also assist with these types of mid-trip surprises.
After Your Trip
We’ve gone to great lengths to make the pain of expense reports go away. All of your expense reporting can be automated, which helps ensure compliance with travel policies and reduced costs for your company.
But we know that even automated expense reports can sometimes present challenges. At JTB, we are committed to provide support to travelers throughout the process. Even after you return home, you may have trouble finding the right documentation for certain expenses or navigating an expense submission portal. In these moments, your travel advisor can answer questions or provide general support as you close the loop on a business trip.
Find Advisors and Much More at JTB USA Business Travel
Your dedicated travel advisor can be incredibly helpful before, during and after your trip. But, at JTB Business Travel, we offer so much more as part of our comprehensive services for companies large and small.
When you choose JTB as your business travel agency, you get live 24/7 support, mobile and online booking, travel analytics, account management, traveler training, supplier negotiation and much more. Behind everything we do is a common sense approach to business travel.
Contact us today about making the most of your travel for business.