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Overbooking is universal in the aviation industry. It happens every single day on flights around the world, and yet we rarely talk about it or your passenger rights. But a 2017 incident aboard a United Airlines flight before departing Chicago for Louisville has thrust overbooking into the news and no doubt inspired airlines to reexamineRead more

The use of business travel virtual payments remains relatively low, but this form of payment will grow in the future due to its many benefits. Business travel virtual payments are made with credit cards that don’t actually exist. A virtual credit card (VCC) has a number, a card verification value (CVV) and an expiration date,Read more

Get to know what travel waivers are, how to use them and how to leverage them to reduce trip disruptions. There’s nothing worse than weather delays and cancellations when you’re traveling for work or pleasure. And it’s not always weather in your area that leads to trip disruptions. Weather at your destination can disrupt aRead more

This article was updated October, 2019 . The quest for cheap airline tickets can sometimes feel never-ending. And it often leads to this question: Do fare aggregators really find the cheapest flights? The answer is: sometimes. As with any flight-booking tool, fare aggregators come with their own unique pros and cons. Here’s a look atRead more

New service to automate travel waiver process through collaboration between JTB Business Travel and Cirium Alerts business travelers when waivers are available and enables them to book alternative travel at no extra cost following a delayed or cancelled flight Potential savings for companies of USD 200 on average (or more) for each flight change JerseyRead more

When you’re booking a business trip, reference this list to find the best airline passenger experience possible. A good airline passenger experience means that you arrive at your destination on time and feeling refreshed and ready to go to work. But a bad airline passenger experience means that you’re running behind and feeling frantic evenRead more

A Guide to Basic Economy Fares for Business Travel [This post was updated in September 2019 to reflect the latest information on the Basic Economy Fare.] In a case of “follow the leader,” the third- and fourth-largest U.S. airlines have adopted a new fare class designed to boost profits. No. 1 American Airlines and No.Read more

This post was updated September 2019. As a travel manager, you already know: The vast majority of commercial flights are oversold. Why don’t most passengers consider airline overbooking? Because it rarely affects them. In 2018’s third quarter, only .045% of passengers flying on American carriers were denied boarding — and only .0013% of those denialsRead more

Global business travel statistics show that work-related trips are a huge (and growing) source of revenue for airlines, hotels and car companies. It’s no secret that business travel is a huge part of the overall travel industry. But, did you know that companies spent $1.3 trillion on global business travel in 2017? Business travel statisticsRead more

France is looking to support more eco-friendly methods of travel by creating this new flight tax in Europe. Air travel is a serious contributor to global warming, which is the driving force behind a new Europe flight tax announced by France. Starting in 2020, the nation will add a so-called “ecotax” to nearly all flights.Read more