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In summer 2018, Delta announced it would completely refurbish the Boeing 777s in its fleet, focusing on upgrading comfort and the overall passenger experience. While it will take all of 2019 to finish the refurbishments of all 18 of Delta’s 777s, the airline has already completed some of them. And Delta chose JTB Business TravelRead more

Risk management is often talked about at companies large and small. But what models are various companies using for risk management?   Risk management is a key function at any business whose employees regularly travel. In the wake of 9/11, companies began paying more and more attention to the health and safety of their travelingRead more

Travel has been an essential part of doing business for decades — and many companies lean heavily on a corporate travel agency to help them save money and mitigate risk while getting team members where they need to go with minimal disruption.   But choosing a corporate travel agency isn’t simple. It should be a processRead more

In May, a JetBlue redesign program made headlines throughout the travel industry. The redesign will focus on updating JetBlue’s fleet of Airbus A320 aircraft, bringing more comfort, convenience and luxury to the passenger experience.   On May 2, the first plane to get the JetBlue redesign treatment flew passengers from Boston to Bermuda. Plans callRead more

Businesses that send team members on the road have 2 options — unmanaged or managed travel.   Unmanaged travel is when your team members (or other designated individuals) book travel, handle their own arrangements while away from the office and file expenses upon their return. This is a perfectly acceptable way to do things when yourRead more

Understanding Airline Responsibility and How to Get Your Carrier to Pay for Lost Luggage   Whether you’re just leaving on a business trip or finally returning home, lost luggage can ruin your day. Not only is lost luggage a serious inconvenience, it can also create a serious expense — if you don’t follow the right process.Read more

A Guide to Travel Management Companies for Small- and Medium-Size Businesses   One of the biggest benefits of quality travel management companies (TMCs) is that they help companies manage their travel spend.   Traditionally, TMCs have worked mostly with large companies with hundreds or even thousands of team members who will travel for work inRead more

What Travelers Can Expect From The New Loyalty Program Merger Marriott’s purchase of Starwood was one of the biggest travel stories of 2016, but the deal didn’t make much of an impact on the two hotel chains’ loyalty programs. After the deal closed, members of the Marriott Rewards and Starwood Preferred Guest loyalty programs wereRead more

When doing business internationally, your mastery of global etiquette can mean the difference between success and failure. But travel etiquette varies from continent to continent, country to country, and even city to city in many cases.   You can’t be expected to know the ins and outs of every single place you might visit. IfRead more

If asked, most executives who are familiar with travel trends would likely guess that Asia travel is increasing rather than decreasing. Not only are many Asian countries home to large populations, many Asian cities are also becoming important centers of commerce where American business travelers often visit.   But a new report indicates that passengerRead more