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In 2022, companies are reconsidering their answers to the question: What is essential travel? This shift could push us closer to pre-pandemic levels by the end of the year. We all know the story by now: the COVID-19 pandemic blanketed the world more than two years ago, and businesses quickly shut down their travel programs,Read more

The relationship between work and travel once revolved around client visits and business development. Now, thanks to the increase in remote work, internal meetings are an emerging driver of business travel. It’s become conventional wisdom that COVID-19 forever changed the relationship between work and travel. As the pandemic has subsided and business travel has resumed, thereRead more

The airline ticketing process has traditionally used technology that creates inefficiencies. New Distribution Capability, better known as NDC, is supposed to change that. But what does it mean for Travel Managers? The ways that airlines generate ticket prices and book flights across multiple channels has always been a bit of a black box. While airlineRead more

The past year has transformed the work experience. What are the most prominent business travel trends to emerge from this pandemic-influenced transformation? There’s a lot of uncertainty around business travel in 2021. Many companies were grounded in 2020 due to the pandemic, but more and more Travelers are hitting the road and taking to theRead more

As the ways we meet and work change, virtual meetings are become more inclusive and allowing for greater intention and more engagement. Virtual meetings are a fact of life for professionals around the world. Gatherings large and small that once took place in everything from conference rooms to amphitheaters now take place on Zoom orRead more

What will work trips look like after the pandemic? Expect travel industry change to include fewer fees, cleaner environments, more mergers and growth in unexpected areas. Change was the operative term in 2020. The COVID-19 pandemic brought change to how we work, how we relax, how we entertain, how we live — and how weRead more

The world has changed during the coronavirus pandemic. Make sure to update your travel policy so that your business changes along with it. The travel industry is starting to see signs of recovery. On Aug. 16, for example, more fliers passed through TSA checkpoints than any date since March 17. Travelers returning to airports areRead more

Business travel has mostly been on pause since the outbreak of COVID-19. Executives should be planning how to restart business travel programs in a way that keeps travelers safe and supports business objectives. COVID-19 stopped a number of day-to-day activities when it expanded across the United States in March. Restaurants closed. Sports leagues paused theirRead more

The travel industry ground to a halt during the COVID-19 outbreak. What will travel after COVID-19 look like? In the wake of COVID-19, both business and leisure travel virtually stopped. Once bustling airports and hotels sat nearly empty. People will travel again, of course, but traveling after COVID-19 is likely to be different. Different inRead more

The business travel industry is changing. How should you respond? As Brad Pitt’s character in the film Moneyball says: ‘Adapt or Die.’ Brad Pitt, Moneyball, “Adapt or Die” What will 2020 hold for your company and its travel? At any given moment, there are significant trends impacting the business travel industry. The companies that stayRead more