As face coverings become a part of everyday life, airlines enforcing safety masks is likely to bring legal questions and in-flight drama. Walk into any grocery store in the summer of 2020, and you’re likely to see a sign telling guests to wear a mask. The same is true of hardware stores and fashion retailersRead more
Overbooking is universal in the aviation industry. It happens every single day on flights around the world, and yet we rarely talk about it or your passenger rights. But a 2017 incident aboard a United Airlines flight before departing Chicago for Louisville has thrust overbooking into the news and no doubt inspired airlines to reexamineRead more
Get to know what travel waivers are, how to use them and how to leverage them to reduce trip disruptions. There’s nothing worse than weather delays and cancellations when you’re traveling for work or pleasure. And it’s not always weather in your area that leads to trip disruptions. Weather at your destination can disrupt aRead more
Airlines aren’t necessarily known for customer service. For most of the 20th century, air travel evoked images of finely dressed businesspeople and vacationers enjoying plentiful legroom, quality in-flight food and drink, and cheerful stewards going the extra mile. But, today, air travel makes most travelers think of different things, like cramped accommodations, aRead more
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