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The pandemic sent hotel rates spiraling downward. Now that the world is traveling again, hotel rates are climbing back toward ‘normal.’ In the first half of 2020, the hotel industry took a big hit. The COVID-19 pandemic forced many hotels to close their doors. The ones that reopened did so with much lower hotel ratesRead more

What will travel in 2021 look like? Will we go back to the status quo, or have we entered an entirely new travel landscape? There’s been nothing normal about business travel since the COVID-19 pandemic started circling the globe in early 2020. Thankfully, due to better testing, better care and the availability of COVID-19 vaccines,Read more

When making business travel arrangements for Executives, Travel Managers will want to go above and beyond to deliver a great experience. Here’s how. Imagine for a moment that your CEO or another important Executive has an essential meeting with an existing client or to pitch a prospective client. And you’ve been asked to make theRead more

The role of the flight attendant has evolved through the decades. What do flight attendants do in the 21st century? And how does that impact travel safety? Jet-setting as a job and getting to visit destinations around the world sounds like wonderful work. But what do flight attendants do on a day-to-day basis? A closerRead more

As corporate leaders look at the business travel landscape, geopolitics and risk management are among the most pressing issues. What does the future hold for geopolitics and world travel? And specifically, how will geopolitics affect travel risk management? The travel industry has been through a lot in the past 18 months, dealing with a pandemicRead more

The pandemic has highlighted the importance of respectful travel. But what does respectful travel mean in 2021 and beyond? We’ve worn masks. We’ve stopped shaking hands. We’ve sat in countless Zoom meetings. The norms and behaviors of doing business have changed in the wake of COVID-19. But, as professionals begin to leave the office forRead more

Both leisure and business travelers have had one question in mind: When will it be safe to travel again? You can now send your team members back on the road confidently — if you have the right COVID-19 rebound plan. There’s been nothing close to business travel as usual since March of 2020 when COVID-19Read more

The travel industry voiced its opinion during last year’s Black Lives Matter protests. But what actions should Managers take to promote equity in travel? Throughout 2020, the United States experienced protests related to the Black Lives Matter movement, placing a spotlight on diversity and equity across society — including diversity and equity in travel. AsRead more

The airline ticketing process has traditionally used technology that creates inefficiencies. New Distribution Capability, better known as NDC, is supposed to change that. But what does it mean for Travel Managers? The ways that airlines generate ticket prices and book flights across multiple channels has always been a bit of a black box. While airlineRead more

5 things all businesses should look for when they choose a travel management company. Businesses that ask employees to travel often need outside assistance. Much more than just bookings go into business travel: travel policy development, risk management, duty of care, disruptions, expenses, etc. Travel management can quickly become overwhelming, which is why travel-heavy businessesRead more