Blog

The latest from JTB Business Travel

• Future Air Travel Service: What to Expect
  Historically, the passenger airline industry has put a high emphasis on service. Future air travel service may look a lot different, though, with a growing push for self-service. When you imagine flying in the golden age of aviation, from the 1930s through the 1960s, what do you envision? Even if you weren’t actively traveling forRead […]
• Redefining NDC: A Shift in Airline Retailing and Traveler Expectations
  NDC and shifts in airline retailing have been a trending topic in business travel for years. In 2025, NDC perfectly aligns with another trend in the industry: catering to Travelers’ desire for unique and personalized experiences. NDC is hardly anything new, and it’s a topic that comes up in industry discussions again and again. NDCRead […]
• Duty of Care is Not Just for Crisis Management
  Don’t let duty of care fall to the wayside because you think it’s all about crisis management and nothing else. Duty of care is much broader and a necessary part of all travel policies. When you think of duty of care, what do you imagine? Putting safeguards in place to protect employees? Traveling to dangerousRead […]
• Rail Travel Booking: Will It Get Better?
  Rail travel is becoming more popular with business Travelers for an array of reasons. However, rail travel booking comes with its challenges for Travel Managers.  Rail travel comes with a plethora of benefits, whether you’re traveling for business or leisure. As such, it’s no wonder that it’s becoming a more popular option, particularly over theRead […]
• Traveler Profile Centricity in Travel Management
  A Traveler profile is more than just a collection of data. It’s a powerful tool that Travelers, Travel Managers and others can use to ensure a more personalized and more rewarding Business Travel Experience.  It’s no secret that more and more Travelers, including business Travelers, want a personalized travel experience. A one-size-fits-all approach to travelRead […]
• Who in the World is Chasing Net Zero? Countries Achieving Net Zero Goals in Business Travel
  If your home country doesn’t seem to be making progress toward net zero goals in business travel, you may think the industry as a whole isn’t progressing toward a greener, more sustainable future. That couldn’t be further from the truth.  Discussions around “net zero” sustainability refer to the goal of reaching a point at whichRead […]
• Top Tips for How to Stay Productive During Long Flights
  Spending eight-plus hours in the air? Don’t let that valuable time go to waste. Here’s how to stay productive during long flights. A long-haul flight provides business Travelers with long stretches of uninterrupted time. No one can pop into your office to say ‘hello.’ The distractions of working from home are gone. You literally can’tRead […]
• Remote Work’s Influence on Business Travel and Meetings
  The business travel landscape in 2025 looks far different from 2019 — thanks in part to the rise of remote work since 2020. Here’s a glimpse into remote work’s influence on business travel and meetings, both the good and bad. If you don’t personally work remotely or hybrid, you probably have colleagues and clients whoRead […]